Online reputation management is an ongoing task which serves to create, cultivate and maintain your brand name and its good standing online. Much like traditional reputation management, it’s all about perception. Your online reputation is your most valuable asset and ignoring it can cost you customers and money. Consumers increasingly rely on online research when considering a purchase.
- 88% of buyers research products online before making a purchase (online or in-store)
- 86% will hesitate to purchase from a business that has negative reviews
Not only that, but your website positioning in the search engines can suffer from poor reviews, as well. Google uses an algorithm that positions websites with better online reputation than those with bad or no reputation. An excellent online reputation puts you head and shoulders above the competition. Identify your happiest customers and make it easy for them to share their experiences on the most important review sites.
Sagentic Web Design will help you take control of your reputation by monitoring all your reviews in one report. You’ll also be able to better expand your online presence since we help you identify and build missing business listings on top and niche directories..
RESPOND WITH A SINGLE CLICK WITH OUR REPUTATION MANAGEMENT SOFTWARE
- Reply directly to Google and Facebook reviews
- Review responses build trust between business and customer
- Respond quickly and efficiently to show customers you care
- Track all responses from inside your report
- Makes reputation management a smooth, simple process